Frequently Asked Questions

Everything you need to know about our sustainable fashion and shopping experience.

What materials are used in Just Ingredients apparel?

We prioritize purity in our textiles, using 100% organic cotton, recycled polyester, and non-toxic dyes to ensure our clothing is as kind to your skin as it is to the planet.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking link via email as soon as your package leaves our warehouse.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request for a refund or size exchange.

Do you ship internationally?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.

How should I care for my Just Ingredients garments?

To maintain the quality of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. This preserves the fabric integrity and reduces energy consumption.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.